Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving the functionality of our service.

2. How We Use Cookies

HelloRemind uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

• Authentication: To keep you logged in to your account via WorkOS
• Security: To protect against cross-site request forgery attacks
• Session Management: To remember your login session (helloremind_session cookie)
• Two-Factor Authentication: To manage secure 2FA verification processes

Performance Cookies

Currently, we do not use performance tracking or analytics cookies. Our focus is on providing essential functionality without unnecessary data collection.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

• Theme Preferences: To remember your dark/light mode preference (stored locally in your browser)
• Dashboard Preferences: To remember your dashboard layout and settings

3. Third-Party Cookies

We use minimal third-party services that may set cookies on your device. These include:

• WorkOS: For secure authentication and user management
• Stripe: For secure payment processing (only when using payment features)

4. Cookie Management

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

• Block all cookies
• Block third-party cookies
• Delete cookies when you close your browser
• Ask for your permission before accepting cookies

Note that disabling essential cookies will prevent you from logging in and using our service.

5. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

• You will not be able to log in to your account
• Your theme preferences will not be saved
• Security features may not work correctly
• Your session will not be maintained between page visits

6. Data Protection

All data collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws. We use secure, encrypted storage and transmission for all cookie data.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at: